Most times, your checkout will work like magic if you clear your history and cache and/or give your browser a little reset. 😊💕 Click for more info..!

<span style="font-size: 12px; font-family: Arial, sans-serif; color: rgb(0, 0, 0); background-color: rgb(255, 255, 255); font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">Oopsie-daisy, our apologies! Sometimes when you come back to your cart to complete your purchase, little hiccups can happen. Most times, your checkout will work like magic if you clear your history and cache and/or give your browser a little reset. &#x1F60A;&#x1F495; <span style="font-size: 12px; font-family: Arial, sans-serif; color: rgb(0, 0, 0); background-color: rgb(255, 255, 255); font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">If you&#x2019;re still having issues, we suggest to please also:<span style="font-size: 12px; font-family: Arial, sans-serif; color: rgb(0, 0, 0); background-color: rgb(255, 255, 255); font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">&#x1F449;&#x1F3FD; Double check your payment method! &#x1F4B8; We accept payment through Kulani Kini Gift Cards, Afterpay, Klarna, Paypal, as well as American Express, Diners Club, Discover, Japan Card, Mastercard, and Visa credit and debit cards. Payments through pre-paid cards (i.e. Vanilla Visa, etc.) are not accepted.&#xA0; <span style="font-size: 12px; font-family: Arial, sans-serif; color: rgb(0, 0, 0); background-color: rgb(255, 255, 255); font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">&#x1F449;&#x1F3FD; Should your payment be declined, we highly suggest reaching out to your bank directly for help as they will be able to best assist you! &#x1F495; <span style="font-size: 12px; font-family: Arial, sans-serif; color: rgb(0, 0, 0); background-color: rgb(255, 255, 255); font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">&#x1F449;&#x1F3FD; Confirm that your email address and shipping address are correct, clear and understandable before submitting your order! An invalid shipping address could cause an issue with submitting your order! <span style="font-size: 12px; font-family: Arial, sans-serif; color: rgb(0, 0, 0); background-color: rgb(255, 255, 255); font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">&#x1F449;&#x1F3FD; If you continue to have any issues, please reach out to our lovely Customer Experience Team at&#xA0;<a href="mailto:info@kulanikinis.com" style="text-decoration:none;"><span style="font-family: Arial, sans-serif; color: rgb(17, 85, 204); background-color: rgb(255, 255, 255); font-weight: 400; font-style: normal; font-variant: normal; text-decoration: underline; text-decoration-skip-ink: none; vertical-align: baseline; white-space: pre-wrap;">info@kulanikinis.com</a><span style="font-size: 12px; font-family: Arial, sans-serif; color: rgb(0, 0, 0); background-color: rgb(255, 255, 255); font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">&#xA0;or jump on our online chat for assistance!&#xA0;

Checkout Not Working

If you decide you would like changes, you can change your order within 15 minutes of checkout directly through the order confirmation. ↩️ Click for more info..!

<span style="font-size: 12px; font-family: Arial, sans-serif; color: rgb(0, 0, 0); background-color: rgb(255, 255, 255); font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">If you place an order but then decide you would like changes made to it,&#xA0;y<span style="font-size: 12px; font-family: Arial, sans-serif; color: rgb(0, 0, 0); background-color: rgb(255, 255, 255); font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">ou can change your order within 15 minutes of checkout directly through the order confirmation.&#xA0; <span style="font-size: 12px; font-family: Arial, sans-serif; color: rgb(0, 0, 0); background-color: rgb(255, 255, 255); font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">After 15 minutes you are unable to make automatic changes and edits. Please reach out to our lovely Customer Experience Team at&#xA0;<a href="mailto:info@kulanikinis.com" style="text-decoration:none;"><span style="font-family: Arial, sans-serif; color: rgb(17, 85, 204); background-color: rgb(255, 255, 255); font-weight: 400; font-style: normal; font-variant: normal; text-decoration: underline; text-decoration-skip-ink: none; vertical-align: baseline; white-space: pre-wrap;">info@kulanikinis.com</a><span style="font-size: 12px; font-family: Arial, sans-serif; color: rgb(0, 0, 0); background-color: rgb(255, 255, 255); font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">&#xA0;or jump on our online chat to change or cancel your order as soon as possible.&#xA0; <span style="font-size: 12px; font-family: Arial, sans-serif; color: rgb(0, 0, 0); background-color: rgb(255, 255, 255); font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">Changes are unable to be made once you order is being picked and packed by our Warehouse Team. If you would like to return the item and are eligible, we are more than happy to provide you with super clear instructions on how to start the return process and receive a refund, store credit or exchange, as per our return policy..! &#x1F49E;

Order Edits & Changes

Please reach out to our lovely Customer Experience Team at info@kulanikinis.com or jump on our online chat to change or cancel your order as soon as possible. 💞 Click for more info..!

<span style="font-size: 12px; font-family: Arial, sans-serif; color: rgb(0, 0, 0); background-color: rgb(255, 255, 255); font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">If you place an order but then decide you would like to cancel it, y<span style="font-size: 12px; font-family: Arial, sans-serif; color: rgb(0, 0, 0); background-color: rgb(255, 255, 255); font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">ou can cancel your order automatically within 15 minutes of checkout directly through the order confirmation.&#xA0; <span style="font-size: 12px; font-family: Arial, sans-serif; color: rgb(0, 0, 0); background-color: rgb(255, 255, 255); font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">After 15 minutes you are unable to make an automatic cancellation. Please then reach out to our lovely Customer Experience Team at&#xA0;<a href="mailto:info@kulanikinis.com" style="text-decoration:none;"><span style="font-family: Arial, sans-serif; color: rgb(17, 85, 204); background-color: rgb(255, 255, 255); font-weight: 400; font-style: normal; font-variant: normal; text-decoration: underline; text-decoration-skip-ink: none; vertical-align: baseline; white-space: pre-wrap;">info@kulanikinis.com</a><span style="font-size: 12px; font-family: Arial, sans-serif; color: rgb(0, 0, 0); background-color: rgb(255, 255, 255); font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">&#xA0;or jump on our online chat to change or cancel your order as soon as possible.&#xA0; <span style="font-size: 12px; font-family: Arial, sans-serif; color: rgb(0, 0, 0); background-color: rgb(255, 255, 255); font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">We are unable to cancel your order once it is picked and packed by our Warehouse Team. If you would like to return the item and are eligible, we are more than happy to provide you with super clear instructions on how to start the return process and receive a refund, store credit or exchange, as per our return policy..! &#x1F49E;

Cancelling an Order

Only one discount code may be applied per order! ☺ However we love a good discount hehe, so discount codes can be used in conjunction with store credits or gift cards! 💞🫶🏼 Click for more info..!

<span style="font-size: 12px; font-family: Arial, sans-serif; color: rgb(0, 0, 0); background-color: rgb(255, 255, 255); font-weight: 700; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">Applying Your Discount Code<span style="font-size: 12px; font-family: Arial, sans-serif; color: rgb(0, 0, 0); background-color: rgb(255, 255, 255); font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">1. Go to your cart and click the &#x201C;checkout&#x201D; button! &#x1F6CD;<span style="font-size: 12px; font-family: Arial, sans-serif; color: rgb(0, 0, 0); background-color: rgb(255, 255, 255); font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">2. At the checkout page, you will see a &#x201C;Gift Card or Discount Code&#x201D; field on the right-hand side of the page. &#x1F449;&#x1F3FD; Enter your code there and hit apply to see the price drop reflected! &#x1F929;<span style="font-size: 12px; font-family: Arial, sans-serif; color: rgb(0, 0, 0); background-color: rgb(255, 255, 255); font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">3. To apply both a store credit or gift card code AND a discount code, please just be sure to enter all store credit and gift card codes before entering your discount code. &#x1F911;&#x1F44F;&#x1F3FD;<span style="font-size: 12px; font-family: Arial, sans-serif; color: rgb(0, 0, 0); background-color: rgb(255, 255, 255); font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">4. If you are having trouble applying your discount code, please check to see that you have not made a typo when entering the code. &#x1F49E;&#xA0; <span style="font-size: 12px; font-family: Arial, sans-serif; color: rgb(0, 0, 0); background-color: rgb(255, 255, 255); font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">&#x2728; Bonus tip!! &#x2728;Don&#x2019;t forget to make sure your order meets the terms and conditions of the discount code (such as minimum spend as well as the expiry date of the code!). If the code is still not working, please feel free to reach out to our lovely customer care girlies at info@kulanikinis.com for assistance!&#xA0;<span style="font-size: 12px; font-family: Arial, sans-serif; color: rgb(0, 0, 0); background-color: rgb(255, 255, 255); font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;"> <span style="font-size: 12px; font-family: Arial, sans-serif; color: rgb(0, 0, 0); background-color: rgb(255, 255, 255); font-weight: 700; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">Using Multiple Discount Codes<span style="font-size: 12px; font-family: Arial, sans-serif; color: rgb(0, 0, 0); background-color: rgb(255, 255, 255); font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">Only one discount code may be applied per order! &#x263A; However we love a good discount hehe, so discount codes can be used in conjunction with store credits or gift cards! &#x1F49E; <span style="font-size: 12px; font-family: Arial, sans-serif; color: rgb(0, 0, 0); background-color: rgb(255, 255, 255); font-weight: 700; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">Retroactively Applying Discount Code&#xA0;<span style="font-size: 12px; font-family: Arial, sans-serif; color: rgb(0, 0, 0); background-color: rgb(255, 255, 255); font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">We know it can be super exciting placing an order of shiny new kinis and you just want to check out as fast as you can &#x1F648; If you may forget to apply your discount code, we are regretfully not able to apply this to your order retroactively&#x2026; &#x2728; SO THIS IS YOUR REMINDER TO DOUBLE CHECK YOUR ORDER BEFORE YOU PAY!! &#x2728;

Discount Codes

At the checkout page, you will see a “Gift Card or Discount Code” field on the right-hand side of the page. 👉🏽 Enter your code there and hit apply! 🤩 Click for more info..!

<span style="font-size: 12px; font-family: Arial, sans-serif; color: rgb(0, 0, 0); background-color: rgb(255, 255, 255); font-weight: 700; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">Accessing Your Store Credit or Gift Card<span style="font-size: 12px; font-family: Arial, sans-serif; color: rgb(0, 0, 0); background-color: rgb(255, 255, 255); font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">Yay for Kulani dollars!! &#x1F929; We hope you treat yourself to something super special&#x2026;&#x1F49E;&#xA0;Yo<span style="font-size: 12px; font-family: Arial, sans-serif; color: rgb(0, 0, 0); background-color: rgb(255, 255, 255); font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">u&#x2019;ll find your gift card and store credit via email.&#xA0;<span style="font-size: 12px; font-family: Arial, sans-serif; color: rgb(0, 0, 0); background-color: rgb(255, 255, 255); font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">Please note that any balances are not automatically linked to your Kulani Kinis account! &#x1F449;&#x1F3FD; You&#x2019;ll need to find your store credit or gift card in your email and enter in the code at checkout!!&#xA0; <span style="font-size: 12px; font-family: Arial, sans-serif; color: rgb(0, 0, 0); background-color: rgb(255, 255, 255); font-weight: 700; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">Applying Your Store Credit or Gift Card<span style="font-size: 12px; font-family: Arial, sans-serif; color: rgb(0, 0, 0); background-color: rgb(255, 255, 255); font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">1. Go to your cart and click the checkout button! &#x1F6CD;<span style="font-size: 12px; font-family: Arial, sans-serif; color: rgb(0, 0, 0); background-color: rgb(255, 255, 255); font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">2. At the checkout page, you will see a &#x201C;Gift Card or Discount Code&#x201D; field on the right-hand side of the page. &#x1F449;&#x1F3FD; Enter your code there and hit apply to see the price drop reflected! &#x1F929;<span style="font-size: 12px; font-family: Arial, sans-serif; color: rgb(0, 0, 0); background-color: rgb(255, 255, 255); font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">3. To apply both a store credit or gift card code AND a discount code, please just be sure to enter all store credit and gift card codes before entering your discount code. &#x1F911;&#x1F44F;&#x1F3FD;<span style="font-size: 12px; font-family: Arial, sans-serif; color: rgb(0, 0, 0); background-color: rgb(255, 255, 255); font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">4. If you are having trouble applying your store credit or gift card, please check to see that you had not made a typo when entering the code. If the code is still not working, please feel free to reach out to our lovely Customer Experience Team at info@kulanikinis.com for assistance!&#xA0; <span style="font-size: 12px; font-family: Arial, sans-serif; color: rgb(0, 0, 0); background-color: rgb(255, 255, 255); font-weight: 700; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">Retrospectively Applying A Store Credit or Gift Card<span style="font-size: 12px; font-family: Arial, sans-serif; color: rgb(0, 0, 0); background-color: rgb(255, 255, 255); font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">We know it can be super exciting placing an order of shiny new kinis and you just want to check out as fast as you can &#x1F648; If you place an order and forget to apply your store credit or gift card, we are regretfully not able to apply this to your order.&#xA0;

Store Credit and Gift Cards

FYI!! 👉🏽 Items in our Sale Section will not be restocked once they are sold out. For all other kinis, we restock our prints frequently! ✨ Click for more info..!

<div data-block="true" data-editor="eu627" data-offset-key="3o7c0-0-0" id="isPasted"><div data-offset-key="3o7c0-0-0">Your fave kini currently out of stock?! &#x1F440; Well, don&#x2019;t stress - we restock frequently so please go to the product page and select the size you are interested in and click NOTIFY ME to be added to our waitlist! We&#x2019;ll text or email you when it becomes available again!&#xA0;</div></div><div data-block="true" data-editor="eu627" data-offset-key="dvsu9-0-0"><div data-offset-key="dvsu9-0-0"> </div></div><div data-block="true" data-editor="eu627" data-offset-key="9k50q-0-0"><div data-offset-key="9k50q-0-0">FYI!! &#x1F449;&#x1F3FD; &#xA0;Not all pieces are restocked. Sale Section pieces will not be restocked once they are sold out. If a print is no longer online, this means it has been discontinued and will not be restocked&#x2026; This is to make way for new &amp; exciting prints and styles! &#x1F459;&#x1F970;&#x1F459;</div></div><div data-block="true" data-editor="eu627" data-offset-key="fnaf1-0-0"><div data-offset-key="fnaf1-0-0"> </div></div><div data-block="true" data-editor="eu627" data-offset-key="73rsu-0-0"><div data-offset-key="73rsu-0-0">If you would like a more specific restock date on a particular style/print, please ask our lovely Customer Experience Team via email or chat.</div></div>

Out of Stock Items & Restocks

You may see that we only allow orders to be placed up to the value of £499.99! This is because we are super conscious of our footprint.. 🌎💞 Click for more info..!

<span style="font-size: 12px; font-family: Arial, sans-serif; color: rgb(0, 0, 0); background-color: rgb(255, 255, 255); font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;" id="isPasted">You may see that we only allow orders to be placed up to the value of &#xA3;499.99! This is because we are super conscious of our footprint and aim to not encourage over-consumption.. &#x1F30E;&#x1F49E; To reduce placing large orders, we suggest trying out a few different styles first rather than placing an large order for multiple items at once. If you need assistance choosing a size, print, or style, please feel free to reach out to our lovely Customer Experience Team at info@kulanikinis.com or jump on our online chat for assistance!&#xA0;

Order Value Limits

Some fake site are trying to ruin the fun! Our Kulani Kinis official website is kulanikinis.com and all emails are sent from info@kulanikinis.com. ❌ Click for more info..!

We occasionally notice websites or accounts imitating us.&#xA0;Our Kulani Kinis official website is <a href="//kulanikinis.com">kulanikinis.com</a> and all order confirmation emails are sent from <a data-fr-linked="true" href="mailto:info@kulanikinis.com">info@kulanikinis.com</a>.<span style="font-size: 12px; font-family: Arial, sans-serif; color: rgb(0, 0, 0); background-color: rgb(255, 255, 255); font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">&#xA0;If you have made a purchase from a fake website, please contact your bank as they may be able to cancel the purchase.If you have been contacted by a fake account or shopped on a fake website, please also report it. We&apos;re working hard to keep you safe, but we need your help too. If you&apos;re unsure whether you&apos;re shopping on the official Kulani Kinis site or if you have any questions regarding an order or website, please feel free to reach out to our lovely Customer Experience Team at <a data-fr-linked="true" href="mailto:info@kulanikinis.com">info@kulanikinis.com</a> or via chat.

Fake & Scam Websites

Love surprises? Add Kulani ✨Mystery Items ✨ to your order for a secret Kulani surprise! 👀💞  Click for more info..!

<span style="font-size: 12px; font-family: Arial, sans-serif; color: rgb(0, 0, 0); background-color: rgb(255, 255, 255); font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">Love surprises? Add Kulani &#x2728;Mystery Items &#x2728; to your order for a Kulani surprise! &#x1F440;&#x1F49E;&#xA0;<span style="font-size: 12px; font-family: Arial, sans-serif; color: rgb(0, 0, 0); background-color: rgb(255, 255, 255); font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">Mystery Items can include one-of-a-kind samples and beautiful discontinued prints that we love and aren&#x2019;t completely ready to say goodbye to..! Our hope for mystery items is that they allow you to be surprised, test new styles, and purchase pieces at a great price. We love packing Mystery Items into your orders too! &#x1F6CD;&#x1F929; <span style="font-size: 12px; font-family: Arial, sans-serif; color: rgb(0, 0, 0); background-color: rgb(255, 255, 255); font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">&#x1F449;&#x1F3FD; Mystery Tops and Mystery Bottoms are separate items - these aren&apos;t sold a Mystery Set!&#xA0; <span style="font-size: 12px; font-family: Arial, sans-serif; color: rgb(0, 0, 0); background-color: rgb(255, 255, 255); font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">&#x1F449;&#x1F3FD; Mystery Items don&apos;t match and are chosen randomly! In some rare instances, you may receive the same print and/or style.&#xA0; <span style="font-size: 12px; font-family: Arial, sans-serif; color: rgb(0, 0, 0); background-color: rgb(255, 255, 255); font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">&#x1F449;&#x1F3FD; We are not able to accommodate special requests for specific styles, cuts, prints, or colours but will always add pieces in your size. <span style="font-size: 12px; font-family: Arial, sans-serif; color: rgb(0, 0, 0); background-color: rgb(255, 255, 255); font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">&#x1F449;&#x1F3FD; Our Mystery Items are final sale and can not be returned for a refund, store credit or be exchanged.

Mystery Items

Still need help? Email our Customer Care team and we will reply within 24 hours.

Ordering & Checkout